Welcome to KAVDO. These Terms & Conditions govern your access to and use of our website, products, and services. By using this website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use this website.

1. Company Information

This website is operated by Nanjing Vigert Machinery Co., Ltd., the legal business entity operating the KAVDO brand.

Legal Company Name: Nanjing Vigert Machinery Co., Ltd.
Brand Name: KAVDO
Registration Number: 91320117MA22J7FA22
Registered Address: Shiqiu Industrial Park, Lishui, Nanjing, Jiangsu, China
Business Address: Shiqiu Industrial Park, Lishui, Nanjing, Jiangsu, China
Email: info@kavdo.com
Phone / WhatsApp: +8618114705146
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (China Time)

Throughout the site, the terms “KAVDO”, “we”, “us”, and “our” refer to Nanjing Vigert Machinery Co., Ltd. and its operated brand KAVDO.

2. Scope of Use

This website provides information about KAVDO products and allows customers to browse, inquire, and purchase selected products online.

Some products listed on this website are available as standard configurations for direct online purchase. Certain products, custom configurations, optional upgrades, freight arrangements, or destination-specific requirements may require additional confirmation before final fulfillment.

3. Eligibility

By using this website, you confirm that:

  • you are legally capable of entering into binding agreements;
  • the information you provide is true, accurate, and complete;
  • you will use this website only for lawful business or personal purchasing purposes.

4. Product Information

We make every effort to ensure that product descriptions, specifications, images, prices, and availability are accurate and up to date.

However:

  • product images are for general illustration purposes and may vary slightly from the final delivered product;
  • minor differences in appearance, packaging, labeling, or configuration may occur due to production updates or technical improvements;
  • optional features, accessories, voltage standards, tooling, and shipping arrangements may vary depending on the selected product and destination.

For standard products purchased directly online, the product page forms the primary description of the item being sold.

For customized or special-order products, final technical details will be confirmed in writing before production or shipment.

5. Pricing

All prices displayed on this website are shown in USD unless otherwise stated.

We reserve the right to update prices at any time without prior notice. The price valid for your order will be the price shown at checkout at the time the order is placed, unless a custom quotation or separate written agreement applies.

Prices shown on the website generally do not include:

  • import duties;
  • customs clearance fees;
  • local taxes such as VAT, GST, or sales tax;
  • destination-specific unloading, installation, or on-site service fees,

unless expressly stated otherwise.

6. Orders

After you place an order, you will receive an order confirmation by email. This confirmation acknowledges receipt of your order request but does not automatically mean the order has been accepted for final processing.

We reserve the right to review, accept, decline, or cancel an order in cases including but not limited to:

  • product unavailability;
  • pricing or technical errors;
  • suspected fraud or unauthorized transactions;
  • incomplete customer information;
  • shipping restrictions or compliance issues.

If an order cannot be fulfilled, we will notify you and arrange an appropriate solution, including refund where applicable.

7. Payment Terms

Payment methods accepted on this website may include those displayed at checkout or otherwise agreed in writing.

For standard products available for direct online purchase, payment shall be made according to the checkout terms shown on the website.

For higher-value industrial equipment, custom orders, or offline contract orders, separate payment arrangements may apply, such as deposit payment and balance before shipment. In such cases, the agreed payment structure will be confirmed in writing with the customer before order processing.

Orders may not enter production, preparation, or dispatch until the applicable payment requirement is completed.

8. Shipping and Delivery

Shipping, delivery time, and freight arrangements are subject to the product selected, order quantity, destination country, stock availability, and shipping method.

Estimated shipping or lead time shown on the website is for reference only unless otherwise expressly confirmed.

We are not responsible for delays caused by:

  • customs inspection or customs clearance;
  • port congestion;
  • carrier delays;
  • force majeure events;
  • incomplete consignee information;
  • destination-country import restrictions.

More details are available on our Shipping Policy page.

9. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are handled in accordance with our Refund & Return Policy.

Because many industrial equipment products involve special production, overseas freight, voltage selection, tooling selection, or destination-based configuration, return eligibility may vary by product type.

Standard products purchased directly from the website may be eligible for return under the conditions stated in our policy.

Customized, built-to-order, special-voltage, or specially configured items may be non-returnable or subject to restocking, cancellation, or handling charges.

10. Warranty

Eligible products are covered by the warranty period stated on the relevant product page or warranty policy.

The warranty generally covers manufacturing defects under normal and proper use during the applicable warranty period. It does not cover damage caused by:

  • misuse;
  • improper installation;
  • unauthorized modification;
  • lack of maintenance;
  • wear parts and consumables;
  • accidents, abuse, or external damage.

For full details, please refer to our Warranty Policy where applicable.

11. Customer Responsibilities

Customers are responsible for:

  • providing accurate billing, shipping, and contact information;
  • ensuring the product selected matches their intended application;
  • confirming local electrical, safety, import, and installation requirements;
  • arranging proper unloading equipment, site conditions, and operator preparation where required.

Failure to provide accurate or complete information may delay order processing or delivery.

12. Intellectual Property

All content on this website, including but not limited to text, product descriptions, graphics, logos, icons, videos, downloads, and images, is the property of KAVDO and/or Nanjing Vigert Machinery Co., Ltd., unless otherwise stated.

No part of this website may be copied, reproduced, republished, distributed, or used for commercial purposes without prior written consent.

13. Website Use Restrictions

You agree not to:

  • use the website for unlawful purposes;
  • interfere with website security or performance;
  • submit false, misleading, or fraudulent information;
  • attempt unauthorized access to our systems;
  • copy or exploit website content without permission.

We reserve the right to restrict or terminate access to users who violate these terms.

14. Limitation of Liability

To the maximum extent permitted by applicable law, KAVDO and Nanjing Vigert Machinery Co., Ltd. shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to:

  • the use of this website;
  • delays in delivery;
  • inability to use the website;
  • product misuse;
  • business interruption;
  • loss of profits, data, or opportunity.

Our total liability for any claim relating to a product or order shall not exceed the amount actually paid for the relevant order, unless otherwise required by law.

15. Compliance With Local Laws

Customers are responsible for ensuring that the purchase, import, installation, and use of products comply with the laws, regulations, standards, and licensing requirements of their country or region.

We are not liable for delays, confiscation, penalties, or losses resulting from destination-country compliance issues beyond our reasonable control.

16. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

17. Third-Party Services and Links

This website may contain links to third-party websites, payment providers, logistics services, or external platforms. We are not responsible for the content, policies, or practices of third-party services.

Use of such services is subject to the terms and policies of the respective third party.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after such changes constitutes your acceptance of the revised terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of China, unless otherwise required by applicable mandatory law.

Any dispute arising from these terms shall first be resolved through friendly consultation. If no resolution is reached, the dispute shall be submitted to the competent court or legal authority of the applicable jurisdiction.

20. Contact Information

For questions regarding these Terms & Conditions, please contact us:

KAVDO / Nanjing Vigert Machinery Co., Ltd.
Email: info@kavdo.com
Phone / WhatsApp: +8618114705146
Address: Shiqiu Industrial Park, Lishui, Nanjing, Jiangsu, China