1. Overview

KAVDO provides international shipping services for industrial sheet metal equipment and related machinery.

All shipments are arranged in accordance with the agreed commercial terms (Incoterms) specified in the signed Proforma Invoice or Sales Contract.

Shipping costs, delivery timelines, and responsibilities vary depending on the selected shipping method and destination country.

2. Shipping Locations

KAVDO ships globally.

We currently serve customers in:

  • North America
  • South America
  • Europe
  • Middle East
  • Africa
  • Asia-Pacific

If you are unsure whether we ship to your location, please contact us at info@kavdo.com.

3. Order Processing Time

Order processing time depends on machine type and configuration.

Standard models:

  • Production time: 15–30 working days

Customized machines:

  • Production time: 30–60 working days

Production begins after:

  • Order confirmation
  • Deposit payment received
  • Technical specifications confirmed

Customers will be notified once production is completed and shipment is arranged.

4. Shipping Methods

Shipping methods include:

4.1 Sea Freight (Container Shipment)

  • Most common method for heavy industrial equipment
  • FCL (Full Container Load) or LCL (Less than Container Load)
  • Delivery time depends on destination port

Estimated transit time:

  • Asia: 7–20 days
  • Europe: 25–40 days
  • North America: 25–45 days
  • Middle East: 20–35 days
  • South America: 30–50 days

Transit times are estimates and may vary due to port conditions or customs clearance.

4.2 Land Transportation

Available for certain regional deliveries depending on location.

4.3 Air Freight

Air freight is available only for spare parts and small components.

5. Shipping Costs

Shipping costs are calculated based on:

  • Machine dimensions and weight
  • Destination country
  • Selected Incoterms (FOB, CIF, DDP, etc.)
  • Container availability
  • Port and customs charges

Shipping costs are clearly stated in the official quotation or Proforma Invoice.

We do not apply hidden shipping fees.

6. Incoterms and Responsibility

Shipping responsibilities are determined according to the agreed Incoterms, such as:

  • FOB (Free On Board)
  • CIF (Cost, Insurance, and Freight)
  • DDP (Delivered Duty Paid)

Risk transfer occurs according to the selected Incoterms.

Customers are responsible for customs clearance and local duties unless otherwise agreed in writing.

7. Customs Duties and Taxes

Import duties, VAT, and local taxes are not included in the product price unless explicitly stated.

Customers are responsible for:

  • Import customs clearance
  • Local import taxes
  • Compliance with local regulations

Please consult your local customs authority for estimated import fees.

8. Shipping Documentation

KAVDO provides complete shipping documentation, including:

  • Commercial Invoice
  • Packing List
  • Bill of Lading
  • Certificate of Origin (if required)
  • Insurance documents (if applicable)

Documentation will be sent electronically and/or by courier as required.

9. Delivery Delays

Delivery times may be affected by:

  • Port congestion
  • Weather conditions
  • Customs inspection
  • Force majeure events

KAVDO is not liable for delays caused by factors beyond our reasonable control.

10. Shipping Damage

All machines are securely packaged to prevent damage during transportation.

In case of shipping damage:

  • The customer must inspect the goods immediately upon arrival
  • Any damage must be reported within 48 hours
  • Photographic evidence must be provided
  • Claims must be filed with the shipping insurance provider if applicable

11. Order Tracking

Tracking information will be provided once the shipment departs from the port or warehouse.

For updates, customers may contact:

Email: info@kavdo.com
WhatsApp: +8618114705146

12. Contact Information

For any shipping-related inquiries, please contact:

KAVDO
Email: info@kavdo.com
WhatsApp: +8618114705146