1. Introduction

KAVDO (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Voluntarily

When you submit a contact form, request a quotation, download catalogs, subscribe to newsletters, or contact us via email or WhatsApp, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Country
  • Project details
  • Machine specifications

2.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on website
  • Referring website

This information helps us improve user experience and website performance.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries
  • Provide quotations
  • Deliver requested catalogs or technical documents
  • Improve our products and services
  • Improve website performance and user experience
  • Comply with legal obligations
  • Communicate relevant updates (if consent is given)

We do not sell or rent your personal information.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your data based on:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Legal compliance requirements

5. Data Sharing

We may share your information with:

  • Internal sales and technical teams
  • Authorized distributors (based on region)
  • Service providers (website hosting, email systems)
  • Logistics partners (when processing confirmed orders)

We ensure that all partners follow appropriate confidentiality obligations.

6. Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements

Inactive inquiry data may be periodically deleted or archived.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You can manage cookie preferences through your browser settings.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, please contact us using the information below.

10. International Data Transfers

If you are located outside our hosting country, your data may be transferred and processed internationally.

We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. Children’s Privacy

Our services are intended for business users. We do not knowingly collect personal data from individuals under the age of 18.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

KAVDO
Email: info@kavdo.com
WhatsApp: +8618114705146
Address: Shiqiu Industrial Park, Lishui, Nanjing, Jiangsu, China